{"id":2657,"date":"2019-11-22T11:12:54","date_gmt":"2019-11-22T10:12:54","guid":{"rendered":"https:\/\/dataworld.com\/support\/"},"modified":"2026-01-30T16:42:57","modified_gmt":"2026-01-30T15:42:57","slug":"support","status":"publish","type":"page","link":"https:\/\/dataworld.com\/de\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p><section class=\"kc-elm kc-css-747425 kc_row\"><div class=\"kc-row-container  kc-container\"><div class=\"kc-wrap-columns\"><div class=\"kc-elm kc-css-693789 kc_col-sm-12 kc_column kc_col-sm-12\"><div class=\"kc-col-container\"><div class=\"kc-elm kc-css-16458 kc-raw-code\">\n\t\t\t<!-- START Support REVOLUTION SLIDER 6.7.41 --><p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t<rs-module-wrap id=\"rev_slider_45_1_wrapper\" data-source=\"gallery\" style=\"visibility:hidden;background:transparent;padding:0;margin:0px auto;margin-top:0;margin-bottom:0;\">\n\t\t\t\t<rs-module id=\"rev_slider_45_1\" style=\"\" data-version=\"6.7.41\">\n\t\t\t\t\t<rs-slides style=\"overflow: hidden; position: absolute;\">\n\t\t\t\t\t\t<rs-slide style=\"position: absolute;\" data-key=\"rs-77\" data-title=\"Slide\" data-anim=\"ms:1000;r:0;\" data-in=\"o:0;\" data-out=\"a:false;\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/\/dataworld.com\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"Slide\" title=\"Support\" class=\"rev-slidebg tp-rs-img rs-lazyload\" data-lazyload=\"\/\/dataworld.com\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/transparent.png\" data-bg=\"c:#b3b3aa;\" data-no-retina>\n<!--\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-45-slide-77-layer-1\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:c;yo:90px,74px,56px,34px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;l:22,18,13,8;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:6;font-family:'Raleway';\"\n\t\t\t\t\t\t\t>SUPPORT \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-45-slide-77-layer-2\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:c;yo:154px,127px,96px,59px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:40,33,25,15;l:40,33,25,15;fw:700;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:7;font-family:'Roboto';\"\n\t\t\t\t\t\t\t>Unser Support steht f\u00fcr Sie jederzeit zur Verf\u00fcgung \n\t\t\t\t\t\t\t<\/rs-layer><!--\n-->\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t<\/rs-slides>\n\t\t\t\t<\/rs-module>\n\t\t\t\t<script>\n\t\t\t\t\tsetREVStartSize({c: 'rev_slider_45_1',rl:[1240,1024,778,480],el:[300,330,251,155],gw:[1240,1024,778,480],gh:[300,330,251,155],type:'standard',justify:'',layout:'fullwidth',mh:\"0\"});if (window.RS_MODULES!==undefined && window.RS_MODULES.modules!==undefined && window.RS_MODULES.modules[\"revslider451\"]!==undefined) {window.RS_MODULES.modules[\"revslider451\"].once = false;window.revapi45 = undefined;if (window.RS_MODULES.checkMinimal!==undefined) window.RS_MODULES.checkMinimal()}\n\t\t\t\t<\/script>\n\t\t\t<\/rs-module-wrap>\n\t\t\t<!-- END REVOLUTION SLIDER -->\n<\/div><div class=\"kc-elm kc-css-520146\" style=\"height: 80px; clear: both; width:100%;\"><\/div><div class=\"kc-elm kc-css-373267 kc_text_block\"><\/p>\n<p>\nDie individuelle Konfiguration Ihrer Software erfordert einen individuellen Support. Unsere Spezialisten in Ihrer N\u00e4he kennen Ihre Bed\u00fcrfnisse aus der Praxis und k\u00f6nnen Ihr Projekt von A bis Z begleiten.<\/p>\n<p>Unsere Experten besch\u00e4ftigen sich zudem laufend mit den neusten technologischen Entwicklungen und k\u00f6nnen Sie optimal bei der Wahl des f\u00fcr Sie geeignetsten State-of-the-Art-Gesch\u00e4ftsmodells beraten.<\/p>\n<p>Selbstverst\u00e4ndlich bieten wir Ihnen Service Level Agreements (SLA), damit Sie sich 100-prozentig auf uns verlassen k\u00f6nnen. Unsere Spezialisten sind 365 Tage f\u00fcr Sie da und reagieren auf Ihre Bed\u00fcrfnisse innert der vereinbarten Zeit.<\/p>\n<section class=\"kc-elm kc-css-1395602 kc_row\">\n<div class=\"kc-row-container kc-container\">\n<div class=\"kc-wrap-columns\">\n<div class=\"kc-elm kc-css-2501643 kc_col-sm-6 kc_column kc_col-sm-6\">\n<div class=\"kc-col-container\">\n<div class=\"kc-elm kc-css-1546959 kc_text_block\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<p>\n<\/div><div class=\"kc-elm kc-css-453838\" style=\"height: 20px; clear: both; width:100%;\"><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"kc-elm kc-css-820137 kc_row\"><div class=\"kc-row-container  kc-container\"><div class=\"kc-wrap-columns\"><div class=\"kc-elm kc-css-81715 kc_col-sm-6 kc_column kc_col-sm-6\"><div class=\"kc-col-container\"><div class=\"kc-elm kc-css-5467 kc_text_block\"><\/p>\n<h2><strong>\u00a0<\/strong><\/h2>\n<h2><strong>Customer Support:\u00a0<\/strong><\/h2>\n<p><a href=\"https:\/\/support.dataworld.com\/\">https:\/\/support.dataworld.com\/<\/a><\/p>\n<p><a href=\"https:\/\/get.teamviewer.com\/dataworld\" target=\"_blank\" rel=\"noopener\">Remote Screensharing<\/a><\/p>\n<h2><strong>\u00a0<\/strong><\/h2>\n<h2><strong>Hotline \/ Mailadresse:<\/strong><\/h2>\n<p>+41 848 204 333<\/p>\n<p>+41 58 591 90 99 (aus dem Ausland\/\u00dcbersee)<\/p>\n<p><a href=\"mailto:support@dataworld.com\">support@dataworld.com<\/a><\/p>\n<p>\n<\/div><div class=\"kc-elm kc-css-285435\" style=\"height: 40px; clear: both; width:100%;\"><\/div><\/div><\/div><div class=\"kc-elm kc-css-510918 kc_col-sm-6 kc_column kc_col-sm-6\"><div class=\"kc-col-container\"><div class=\"kc-elm kc-css-94506 kc_text_block\"><\/p>\n<h2><strong>\u00a0<\/strong><\/h2>\n<h2><strong>Prio 1 Incidents k\u00f6nnen nur telefonisch er\u00f6ffnet werden!<\/strong><\/h2>\n<p>\n<\/div><div class=\"kc-elm kc-css-588117\" style=\"height: 40px; clear: both; width:100%;\"><\/div><\/div><\/div><\/div><\/div><\/section><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2657","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support &amp; Service Level Agreements (SLA) - dataworld<\/title>\n<meta name=\"description\" content=\"Die individuelle Konfiguration Ihrer Software erfordert einen individuellen Support. 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